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Do you have to pay for Toyota SOS?

Published in Vehicle Safety Subscriptions 2 mins read

Yes, while Toyota SOS (part of Toyota Safety Connect) often comes with an initial complimentary trial period, a paid subscription is required to continue accessing the service after this trial concludes.

Understanding Toyota Safety Connect and Its Payment Structure

Toyota Safety Connect is a suite of services designed to enhance driver and passenger safety and security, which includes the critical "SOS" button for emergency assistance. Access to these features typically follows a two-stage payment model: an initial no-cost trial period followed by a mandatory paid subscription.

Complimentary Trial Period for New Vehicles

When you purchase or lease a new Toyota vehicle, it generally includes a complimentary trial subscription to Safety Connect. This trial begins on the original date of purchase or lease and allows you to experience the full benefits of the service at no additional cost. During this period, you can utilize key features such as:

  • Emergency Assistance (SOS Button): Provides immediate connection to a 24/7 response center with the press of a button, dispatching emergency services to your vehicle's location if needed.
  • Automatic Collision Notification: Automatically alerts emergency services in the event of a severe impact, even if occupants are unable to respond.
  • Stolen Vehicle Locator: Assists law enforcement in locating your vehicle if it is stolen.
  • Roadside Assistance: Connects you with help for common issues like flat tires, dead batteries, or running out of fuel.

It's important to note that this complimentary trial subscription is available on select models and its duration can vary.

Required Paid Subscription Post-Trial

Once the initial complimentary trial period ends, a paid subscription becomes necessary to maintain access to Safety Connect services. Without an active subscription, features like Emergency Assistance, Automatic Collision Notification, and Stolen Vehicle Locator will no longer be operational. Toyota provides options for customers to subscribe to Safety Connect after their trial expires, ensuring continued peace of mind and access to these vital safety features.

The transition from a free trial to a paid service can be summarized as follows:

Safety Connect Service During Complimentary Trial After Trial Period
Emergency Assistance No Extra Cost Paid Subscription
Automatic Collision Notification No Extra Cost Paid Subscription
Stolen Vehicle Locator No Extra Cost Paid Subscription
Roadside Assistance No Extra Cost Paid Subscription

Vehicle owners are typically notified as their trial period approaches its end, allowing them to decide whether to renew their subscription to ensure uninterrupted service.