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How do I contact Wave customer service?

Published in Wave Customer Support 2 mins read

To contact Wave customer service, your approach will depend on the nature of your inquiry. Wave provides specific channels for different types of assistance.

Direct Contact Methods for Wave Support

You can reach Wave customer service through two primary methods, depending on whether your query relates to transactions or general account assistance.

For Questions About Your Transactions

If you have specific inquiries regarding your transactions, the most direct way to get help is by phone.

  • Phone Number: Call 1 (888) 742-5049

This number is dedicated to assisting with transaction-related questions, ensuring you get the most relevant support for your financial activities within Wave.

For General Account Assistance

For help with your Wave account, including settings, features, or other non-transactional issues, you should use their in-app or website support feature.

  • Online Support:
    1. Sign in to your Wave account.
    2. Locate and click the Help button within the interface.

This method typically directs you to relevant support articles, FAQs, or allows you to submit a support request directly from your account, providing a streamlined way to get assistance tailored to your specific account context.


Inquiry Type Contact Method Details
Transaction Questions Phone Call 1 (888) 742-5049 for specific transaction-related assistance.
Account Assistance In-App/Website Help Button Sign in to your Wave account and click the Help button for account support.