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Why Can't I Snip Anymore?

Published in Windows Troubleshooting 4 mins read

If you're finding that your Snipping Tool isn't working as it should, preventing you from capturing screenshots, it's usually due to a software glitch, corrupted app files, or a pending Windows update. The good news is that these issues are typically straightforward to resolve.

Immediate Solution: Check for Windows Updates

One of the most common reasons Snipping Tool stops functioning, especially after recent system changes, is a pending or problematic Windows update. Often, installing a specific update can fix the issue.

Steps to resolve via updates:

  1. Open Settings: Press the Windows key + I on your keyboard to open the Settings application.
  2. Navigate to Windows Update: In the Settings window, click on Windows Update in the left-hand sidebar.
  3. Check for Updates: Click the Check for updates button. Your system will scan for any available updates.
  4. Install Specific Update: Look for and install update KB5008295. This particular update has been known to resolve Snipping Tool issues.
  5. Restart Your Computer: After the update is installed, you will likely be prompted to restart your computer. It's crucial to do so to apply the changes fully.

Once your computer has restarted, try using the Snipping Tool again. It should now be fully functional.

Other Common Reasons and Troubleshooting Steps

While a Windows update is a primary culprit, several other factors can cause Snipping Tool to malfunction. Here are some additional troubleshooting steps you can take:

  • Software Glitches: Sometimes, applications just need a fresh start.
  • Corrupted App Files: Over time, app files can become corrupted, leading to unexpected behavior.
  • System File Integrity: Underlying issues with Windows system files can affect applications.
  • Conflicting Applications: Rarely, other installed software might interfere with Snipping Tool.

1. Restart Your Computer

A simple restart can often clear temporary glitches and resolve minor software conflicts. This should always be your first step for any application issue.

2. Repair or Reset Snipping Tool

Windows allows you to repair or reset apps that aren't working correctly, which can fix corrupted files without losing app data (repair) or by returning the app to its default state (reset).

How to Repair/Reset:

  1. Open Settings: Press Windows key + I.
  2. Go to Apps: Click on Apps > Installed apps.
  3. Find Snipping Tool: Scroll down or use the search bar to locate "Snipping Tool."
  4. Advanced Options: Click the three dots next to "Snipping Tool" and select Advanced options.
  5. Repair or Reset:
    • First, try Repair. If that doesn't work, then try Reset. Note that resetting will clear any app data.

3. Run System File Checker (SFC)

Corrupted system files can impact the functionality of built-in applications like Snipping Tool. The System File Checker (SFC) scan can identify and repair these issues.

How to Run SFC:

  1. Open Command Prompt as Administrator: Search for cmd in the Start menu, right-click on "Command Prompt," and select "Run as administrator."
  2. Run the command: Type sfc /scannow and press Enter.
  3. Wait for completion: The scan will take some time. Do not close the window until it's finished and shows a message like "Verification 100% complete."
  4. Restart your PC: Restart your computer after the scan is complete.

4. Check for App Conflicts

While less common, another running application might be conflicting with Snipping Tool. If the issue started after installing new software, try temporarily disabling or uninstalling that software to see if it resolves the problem.

Quick Troubleshooting Guide

Here's a summary of common Snipping Tool issues and their corresponding quick fixes:

Issue Type Potential Cause Quick Fix
Snipping Tool won't launch Temporary glitch, corrupted app files Restart PC, Repair/Reset Snipping Tool
Snipping Tool freezes/crashes Software bug, pending updates Check for Windows Updates (especially KB5008295), Repair/Reset Snipping Tool
Snipping Tool features missing App corruption, system file issues Run sfc /scannow, Repair/Reset Snipping Tool
Snipping Tool works intermittently Background conflicts, minor system instability Restart PC, check for conflicting apps, ensure all Windows updates are installed

By following these steps, you should be able to identify and resolve the problem, getting your Snipping Tool back to full functionality.