YouTube Premium is designed to remove ads. Therefore, you can't "turn off" ads on YouTube Premium because ad-free viewing is the core benefit of the subscription. You are already paying for an ad-free experience. If you're seeing ads while subscribed to YouTube Premium, there's likely an issue that needs troubleshooting.
Here's what to do if you're seeing ads despite having YouTube Premium:
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Verify Your YouTube Premium Subscription:
- Check Account: Make sure you're signed in to the correct Google account that has the active YouTube Premium subscription.
- Subscription Status: Go to your YouTube account settings and confirm that your YouTube Premium subscription is active and hasn't expired.
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Restart YouTube or Your Device:
- YouTube App: Close and reopen the YouTube app.
- Device Reboot: Restart your phone, tablet, computer, or smart TV.
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Update the YouTube App:
- App Store: Ensure you have the latest version of the YouTube app installed from the Google Play Store (Android) or the App Store (iOS).
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Clear Cache and Data (Mobile App):
- Android: Go to your device's settings, find the YouTube app, and clear its cache and data. Note that clearing data might sign you out of the app.
- iOS: Offload the app and reinstall.
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Check for Multiple Accounts:
- Account Switching: Be sure you're not accidentally switching to a different Google account without YouTube Premium.
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Contact YouTube Support:
- Premium Support: If the problem persists, reach out to YouTube Premium support for assistance. They can help diagnose any issues with your account or subscription.
In Summary:
If you have YouTube Premium, you shouldn't see ads. If you are, double-check your subscription status, update the app, restart your device, and if all else fails, contact YouTube support. You are paying for an ad-free experience, so you are entitled to receive it.
