To cancel your Zoom Pro subscription, you need to access your account settings through the Zoom web portal and manage your billing preferences.
You can stop the automatic renewal of your Zoom Pro subscription by following these straightforward steps:
How to Cancel Your Zoom Pro Subscription
Canceling your Zoom Pro subscription ensures that your plan does not automatically renew, giving you control over your billing.
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Sign In to the Zoom Web Portal:
Begin by logging into your Zoom account directly through their official web portal. This is where you can manage all your account settings and billing information. -
Navigate to Billing Settings:
Once logged in, look for Account Management in the navigation menu. Click on it, then proceed to click on Billing. This section provides an overview of your current plans and payment history. -
Find Your Plan and Cancel Subscription:
Within the Billing section, select the Current Plans tab. Here, you will see a list of your active Zoom subscriptions. Locate the Zoom Pro plan you wish to cancel. Next to it, click on the Cancel Subscription button. This action is designed to halt the automatic renewal of your service. -
Confirm Your Cancellation Request:
A confirmation prompt will appear, asking you to verify your decision. To finalize the cancellation process, select Cancel Subscription once more. This confirms your request to stop future charges for the plan.
By following these steps, your Zoom Pro subscription will not renew at the end of its current billing cycle.
For more details on managing your Zoom subscriptions, you can refer to the Zoom Community.